Do you provide antivirus or internet security with broadband?

   Do you provide antivirus or internet security with broadband?

• If you get an Airwire broadband connection, there is a high chance that they advertise “antivirus protection” as part of what you get. But advertised does not always mean robust. It might be limited (say, periodic scans, or maybe a basic version, etc.).

• The service may differ based on plan. Higher‐tier plans might include more sophisticated security or licenses; lower ones might have minimal or even “trial‐version” security features (if at all).

• The antivirus may be optional or require you to install something on your devices. They may provide licenses, or advice, or partner with a third party. It’s not clear whether the security is managed centrally by Airwire or locally on your device.

• Also, even if antivirus is provided, you’d still need to follow good personal security practices: keep devices updated, use strong passwords, avoid suspicious links/files etc.
  
                                   

  
  
  

What to check / ask Airwire to be sure

If you are considering their service and this security aspect matters to you, these are the questions you should ask Airwire’s customer service or check in the contract/terms:

1. Which antivirus product is provided?
   Name of the software, version, features (real-time protection, automatic updates, malware removal etc.).

2. Is it included free in my plan or an add-on?
   Will I be paying extra later? Is it bundled for all customers or only certain plans?

3. How many devices does the antivirus cover?
   Is it just for one PC, or multiple devices (phones, laptops, tablets)?

4. Duration and renewal terms
   If there’s a license, how long is it valid? Does it auto‐renew? Who bears cost after expiry?

5. Levels of support
   If a device gets infected, will Airwire help with cleanup? Or is it just preventive? What is their response when there’s a breach?

6. Other security features
   Are there firewall services, intrusion detection, parental controls? Does the router provided have built-in security? Is there protection at the network level?

7. Scope of “protection”
   Is the antivirus local (i.e. you need to install it on each device) or network level (filtering/monitoring at the network/internet gateway)? How strong is it (e.g. signature‐based, behavior based, heuristic etc.)?

Based on what’s public:

• Yes, Airwire claims to provide antivirus protection as part of its broadband service (or as part of its “value-added” services). 

• However, the details are vague, and there is no assurance (from the public information) that it is comprehensive, high end, or covers many devices.

• If security is important to you (as it is for many), it would be wise not to assume full protection is covered. You might still need to invest in your own antivirus/defense.