How do I activate my free OTT subscription after purchase?

        How do I activate my free OTT subscription after purchase?

                                              

1. Eligible Plan & Registration

  • Ensure you’ve signed up for a multi-month plan (typically 3 months or more), as only these include the free OTT offer 

  • Your mobile number and email get registered during sign-up with Airwire.

2. Download the Airwire App

  • Download the Airwire Mobile App (available on Android and iOS).

  • This app lets you manage your connection, pay bills, raise support tickets, and—in most cases—activate OTT services 

3. Check Eligibility & Activation Prompt

  • After installation, log in using the registered mobile number.

  • If eligible, you should see a prompt or banner within the app saying something like “Activate your free OTT subscription.”

4. Follow the Activation Flow

Typically, the activation involves:

  1. Tapping the “Activate OTT” button or banner.

  2. Verifying your mobile number via OTP sent to the registered number.

  3. Receiving a confirmation message that the OTT bundle is linked to your account.

5. Receiving Access Codes or Links

  • Post-verification, two possible methods:

    • You get direct login credentials or activation link for the OTT platform via email/SMS.

    • Or the OTT apps (e.g., Tata Play Binge, Playbox) may auto-activate on your device using your Airwire credentials.

6. Install & Log Into OTT Apps

  • Install the subscribed OTT apps (e.g., Binge, Playbox) on your devices—Smart TV, Android TV box, Fire Stick, or smartphone.

  • Use the provided credentials or activation link to log in, or let the app auto-detect your Airwire subscription.

7. Troubleshooting Activation Issues

If activation doesn’t go through, try the following:

  • Check account details in the Airwire app to ensure plan duration meets criteria.

  • Log out and log back in to refresh the app.

  • If still stuck, contact Airwire support via:

 Quick Recap

Step          Action
1Ensure plan is           ≥6 months
2Download +            log in to Airwire App
3Look for OTT activation prompt
4Verify mobile via OTP
5Install OTT apps and log in
6Contact support if you face issues

 Pro Tip

Keep your registered mobile number active and reachable by SMS/OTP throughout the plan period—that’s how OTT activation is verified.

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