Can I change my plan in the middle of the billing cycle?

Yes, you can change your Airwire Broadband plan in the middle of the billing cycle.

At Airwire Broadband, we understand that your internet needs may change over time—whether it’s due to increased work-from-home requirements, online learning, streaming needs, or wanting a more economical plan. To provide you with flexibility, we allow customers to upgrade or downgrade their plans at any point during an active billing cycle.

                                   

Here’s how it works:

  1. Plan Upgrade

    • If you choose to move to a higher-speed or higher-value plan, the change is usually processed immediately or within 24 hours after your request is approved.

    • Any additional charges for the upgraded plan are calculated on a pro-rata basis—meaning you’ll pay only for the remaining days of the billing cycle at the new plan’s rate.

  2. Plan Downgrade

    • If you switch to a lower-speed or lower-value plan, the downgrade typically takes effect from the next billing cycle.

    • This ensures you get the full value of the plan you’ve already paid for, while your new, lower-cost plan will be billed in the next cycle.

  3. How to Request a Plan Change

    • You can easily request a change in your plan through:

      • Airwire Broadband’s Customer Support Helpline : 080-46990699

      • Our official website or customer portal : www.airwirebb.com

      • Visiting your nearest Airwire service center

    • Our support team will guide you through the process and confirm the timeline for the change.

  4. Billing Adjustments

    • When you upgrade, the system automatically adjusts your bill to reflect the new plan for the remaining period of your billing cycle.

    • When you downgrade, the new lower rate will be reflected from the next renewal date.

  5. Important Notes

    • Any add-ons or bundled services (like static IP or OTT subscriptions) linked to your current plan may also need to be updated or adjusted.

    • If you have an ongoing promotional or discounted plan, check the terms to ensure that switching won’t affect the offer’s validity.

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