Can I raise a complaint via app?

 Can I raise a complaint via the Airwire Broadband app?

Yes. With the Airwire Broadband mobile app, you can easily raise complaints or service requests anytime, without the need to call customer care. The app is designed to give you a quick and hassle-free way to report issues and track their resolution in real time.

How to raise a complaint via the app:

  1. Log in to your Airwire Broadband account on the app.

  2. Go to the Support or Help Desk section.

  3. Select “Raise a Complaint” or “Report an Issue”.

  4. Choose the relevant category (e.g., Internet not working, Slow speed, Billing issue, etc.).

  5. Provide a short description of the problem and submit.

Key benefits of raising complaints through the app:

  • 24/7 accessibility – You can submit complaints anytime.

  • Real-time status updates – Track progress and resolution.

  • Faster response time – Your request goes directly to the technical team.

  • No waiting on calls – Skip hold times and queues.

At Airwire, we ensure that your issues are resolved quickly and efficiently, and the app makes the process even simpler for you.

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