Can I get a refund if I cancel early?

 Can I get a refund if I cancel early?

At Airwire Broadband, we follow a transparent policy regarding cancellations and refunds. If you decide to discontinue your service before the end of your active billing cycle, the refund eligibility will depend on the type of plan and payment you have made:

  1. Monthly / Short-Term Plans

    • If you are on a monthly plan, the subscription amount paid is generally non-refundable once the billing cycle has started. You can continue using the service until the end of your current cycle.

  2. Long-Term / Prepaid Plans (3, 6, or 12 months)

    • For customers who have opted for long-term prepaid plans, a refund may be possible for the unused portion of your subscription, subject to:

      • Settlement of any outstanding dues.

      • Return of Airwire-owned equipment (router/modem) in proper working condition.

      • Deduction of applicable installation, activation, or promotional discounts already availed.

  3. Refund Process

    • Once your disconnection request is approved and all clearances are completed, eligible refunds will be processed within 7–10 working days. The amount will be credited back to your original mode of payment (bank account, UPI, or card).

  4. Non-Refundable Charges

    • Please note that installation fees, one-time charges, and already-used billing periods are non-refundable.

  5. How to Apply for a Refund

At Airwire, our goal is customer satisfaction. If you are considering an early cancellation due to a service issue, we encourage you to first contact our support team — in many cases, we can resolve technical concerns or suggest a more suitable plan without needing to cancel.

Comments

Post a Comment

Popular posts from this blog

How can I check if Airwire Broadband is available in my area?

Image
How can I check if Airwire Broadband is available in my area? Checking Airwire Broadband's availability in your area is straightforward and hassle-free. Here's how you can do it:​                                Online Feasibility Check Visit the official Airwire Broadband website and navigate to the Free Feasibility Check section. Here, you'll find a simple form where you can enter your name, phone number, address, and select your preferred plan. Once submitted, the Airwire team will promptly assess service availability at your location and get back to you with the results. ​ airwirebb.com Contact Customer Support If you prefer speaking directly, you can reach out to Airwire's customer support team: ​ Phone:   080-46990699  Email: support@airwirebb.com ​ Their friendly staff will assist you in checking service availability and guide you through the next steps if you're eligible. ...
Read more

How long does installation take?

Image
  How long does installation take? Airwire Broadband typically completes installations within 48 hours after successfully verifying your account. This swift turnaround applies to both urban and semi-urban areas across Karnataka, including Bengaluru, Mysuru, Kalaburagi, Shivamogga, and others. ​                                             Installation Process Overview Account Verification : After you submit your application, Airwire conducts a feasibility check to confirm service availability at your location. Scheduling : Once your account is verified, an installation appointment is scheduled—usually within two days. On-Site Setup : Airwire's technicians install the necessary equipment, such as the fiber termination unit and Wi-Fi router, and configure your connection. Activation : Your billing cycle begins on the day your connection is activated. ​ Need...
Read more

Can students use this for exam portals?

Image
  Airwire Broadband: Can students use this for exam portals? Yes, Airwire Broadband is perfectly suited for students who need a dependable internet connection to access online exam portals , submit assignments, attend virtual classes, and complete assessments without any disruptions . We understand how crucial stability and speed are during exam time—and our network is built to support that need. Why Airwire is Ideal for Online Exams Stable and Reliable Connection Online exams require an uninterrupted connection , especially during timed assessments or live proctored tests. Airwire provides a stable broadband network with over 99% uptime , ensuring you stay connected throughout the exam duration without fear of sudden drops or lag. Fast Speeds for Real-Time Access Exam portals often include real-time submissions, video monitoring, file uploads, or auto-save features. Our high-speed broadband plans ensure fast loading times, smooth portal navigation , and zero buffe...
Read more