Can existing customers avail of this OTT offer?

                    Can existing customers avail of this OTT offer?

                          

       OTT Eligibility for Existing Customers

  1. Current Plan Doesn’t Qualify?

    • If you're on a monthly (1‑month) plan, OTT is not included—this offer applies only to 3‑month or longer subscriptions 

  2. Want to Grab OTT as an Existing Customer?

    • You’ll need to upgrade or renew your plan with a minimum 3-month commitment.

    • Once your renewed or upgraded plan meets that criterion, you become eligible to activate the free OTT bundle.

                        

How to Upgrade or Renew

  • Via Airwire App:
     Open the Airwire app → www.airwirebb.com → go to Plan Management → choose a 3‑month or longer plan (e.g., Silver, Gold, Diamond, Platinum, Amaze, Ultra, Giga) → confirm the change.

  • By Calling Customer Support:
    Dial +91 95914 22121 or 080‑46990699, request an upgrade to a ≥3‑month plan, and the support team will set it up.

 After Upgrading—What Next?

Once you successfully shift to a multi-month plan:

  • You’ll become eligible for the OTT bundle.

  • Activation steps (via app or SMS/OTP) will become available—similar to the process for new customers.

  • If OTT doesn't activate automatically, you can reach out to support via app, email, or phone to have it added.

 Summary Table

SituationOTT Included?What You Should Do
On 1-month plan   NoUpgrade to ≥ 6-month plan
Already on ≥ 6‑month plan  YesActivate via app or contact support if needed
Want OTT as an existing   customer  —Renew/upgrade to ≥ 6-month plan, then activate OTT

 Need Help?

If you’d like me to walk you through selecting an eligible plan or activating OTT once you switch, I’m happy to help—just let me know!

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