Can I temporarily suspend my connection if I’m out of town?

 Yes, Airwire Broadband offers the flexibility to temporarily suspend your connection if you’re going to be away for an extended period. We understand that customers may travel or need to pause their service for various reasons, and we make it easy to manage your connection accordingly.

                                            

To request a temporary suspension, simply contact our customer support team or raise a request through the Airwire customer portal or mobile app. Once your request is approved, your connection will be put on hold for the desired period. During the suspension, you won’t be charged for the regular monthly plan, though a minimal service fee may apply to maintain your account in active status.

When you return, you can easily reactivate your connection by notifying our support team — your internet service will be restored quickly without the need for reinstallation.

This feature helps you save on costs and ensures that your broadband account remains secure and ready for use whenever you’re back.

•  Temporary suspension available upon request

•  No billing for unused period (except minimal hold charges, if applicable)

•  Easy activation/deactivation via support or app

•  Ideal for customers traveling or away for long durations

With Airwire Broadband, you’re always in control of your connection — flexible, reliable, and customer-friendly.