Will I get SMS/email alerts about the OTT activation?

          Will I get SMS/email alerts about the OTT activation?

It appears that Airwire doesn’t explicitly mention whether you’ll receive an SMS or email confirmation once your OTT bundle is activated. Here's a clearer breakdown of what we know:

                                

 App Notifications & Messaging

  • Airwire offers a mobile app that lets you manage usage, billing, upgrades, and support tickets 

  • While the app may include notifications, there's no confirmed detail on whether you’ll receive automated push notifications, emails, or OTPs tied specifically to OTT activation.

 Email & SMS Alerts

  • Their website does not list OTT activation alerts in the FAQ or support sections.

  • General alerts—such as billing updates—are sent via email or SMS, so it’s plausible notification could include OTT activation, but it’s not explicitly guaranteed.

  • Compared to other ISPs (e.g., YOU Broadband, which sends OTPs via SMS during OTT setup) , Airwire’s policies are silent on this.

 What You Can Do

  1. Contact Support
    Reach out to Airwire via phone (+91 95914 22121), email (support@airwirebb.com), or chat to directly confirm whether OTT activations trigger email/SMS notifications.

  2. Check the App Post-Activation
    Once the OTT add-on is activated, check your Airwire app’s notifications or your account dashboard to verify access.

  3. Request Manual Confirmation
    If needed, ask the support representative to send confirmation (via SMS or email) once the OTT entitlement is live on your account.

 Bottom Line

  • There's no explicit policy stating you’ll automatically receive an OTP or activation notice via SMS/email for OTT services on Airwire.

  • The most reliable route is to ask customer support or check the app/dashboard after activation to ensure everything went through.

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