How quickly do you respond to service issues?

Airwire Broadband is a leading internet service provider (ISP) based in Bangalore, Karnataka, renowned for delivering high-speed, reliable, and affordable broadband solutions to both residential and commercial customers. Established in 2003 as a product of North East Dataa Network Pvt. Ltd., Airwire has grown to become one of Karnataka's largest fiber-to-the-home (FTTH) providers, offering cutting-edge connectivity through GPON technology.

                                             

 Key Features of Airwire Broadband

  • Triple Play Services: Airwire offers integrated services encompassing high-speed internet, voice (telephony), and entertainment, all delivered through a single fiber connection.

  • High-Speed Plans: Customers can choose from a variety of plans ranging from 100 Mbps to 1 Gbps, all featuring unlimited upload and download capabilities. 

  • Free OTT Subscriptions: Select plans include complimentary access to over 16 OTT platforms, enhancing your entertainment options. 

  • 24/7 Customer Support: A dedicated support team is available around the clock to assist with technical issues, billing inquiries, and service upgrades.

  • Extensive Coverage: While headquartered in Bangalore, Airwire has expanded its services to multiple districts across Karnataka, including Mysore, Shimoga, Gulbarga, and Kolar. 

 Recognitions and Achievements

  • Award-Winning Service: Airwire received the "Best Quality of Service" award from Power Icons in 2020, reflecting its commitment to excellence. 

  • Customer Base: With over 30,000 broadband installations and a network of 150+ franchise partners, Airwire has established a strong presence in the region.

 Ideal for Diverse Needs

Airwire's robust infrastructure and diverse plan offerings make it suitable for various applications:

  • Home Users: Enjoy seamless streaming, online gaming, and smart home device integration.

  • Businesses: Benefit from reliable internet leased lines and scalable solutions to support your operations.

  • Educational Institutions: Facilitate online learning with high-speed, uninterrupted connectivity.

 Contact Information

  • Phone :  080 46990699

  • Email: support@airwirebb.com

  • Address: No. G1, Sai Krupa Apartments, 1st Main, 12th B Cross, PAI Layout, Doorvani Nagar, Bangalore, Karnataka 560016, India

  • Website: airwirebb.com

How quickly do you respond to service issues?

At Airwire Broadband, we understand how important a reliable internet connection is for both work and everyday life. That’s why we’ve built our support process to be as responsive and efficient as possible.

Our technical support team operates seven days a week, including weekends and most public holidays. When a service issue is reported, we aim to acknowledge it within a few hours and typically begin initial diagnostics the same day. In many cases, issues are resolved remotely within a short time, without the need for a technician to visit your premises.

For more complex issues that require an engineer, we strive to schedule a callout within 24 to 48 hours, depending on your location and the nature of the problem. Rural areas may take slightly longer due to travel time, but we always prioritise customers with complete service outages.

Customers can report issues through multiple channels, including phone, email, and our online support system, ensuring you can always reach us in the way that suits you best.

We’re committed to keeping our customers connected and informed every step of the way, with timely updates and clear communication until your service is fully restored.

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