How long is the contract period?

 How long is the contract period?

At Airwire Broadband, our standard contract period is 12 months for most residential and business broadband plans. This contract length allows us to offer high-quality equipment, professional installation, and competitive monthly pricing while ensuring a stable and reliable service for our customers.

Key Details About the 12-Month Contract:

  • Applies to most broadband plans, including both rural and urban packages.

  • Includes installation, router, and access to our customer support 7 days a week.

  • After the initial 12 months, your service continues on a rolling monthly basis, giving you the flexibility to stay on without being locked into a new term unless you choose to renew or upgrade.

Are There Any Shorter or Longer Contracts?

  • Short-term or no-contract options may be available in special cases (e.g., temporary housing, student accommodation, or pilot areas). These are offered on a case-by-case basis, so it’s best to contact our team to see if they apply to you.

  • For business customers, we may offer custom contract terms based on specific requirements, such as bundled services or dedicated support levels.

Early Termination:

If you need to cancel your contract before the 12 months are up, an early termination fee will usually apply. This fee covers any remaining balance on your contract and helps recover the cost of installation and equipment. However, we're always open to discussing your situation — in some cases, we can assist with transferring the service to a new address or adjusting your plan.

If you're unsure about which plan is best or have questions about the contract terms, our team is happy to help. At Airwire, we aim to provide broadband that works for your life — with clarity, fairness, and no hidden surprises.

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