Do I need to be home for the installation?

 Airwire Broadband is a leading internet service provider based in Bangalore, Karnataka, operating under North East Dataa Network Pvt. Ltd. Established in 2003, Airwire has grown to become one of the largest Fiber-to-the-Home (FTTH) service providers in the state, offering high-speed internet solutions across Bangalore and extending services to districts like Mysore, Shimoga, Gulbarga, and Kolar .​

                               

 Services and Features

  • High-Speed Internet Plans: Airwire offers a variety of broadband plans ranging from 100 Mbps to 1 Gbps, all with unlimited data. Plans are designed to cater to different user needs, from basic browsing to heavy streaming and gaming .​airwirebb.com

  • Triple Play Services: Beyond internet connectivity, Airwire provides a combination of services including telephony and entertainment, delivering a comprehensive digital experience over a single fiber connection .​airwirebb.in

  • Value-Added Benefits: Subscribers to plans of six months or longer receive complimentary access to over 16 OTT platforms, enhancing their entertainment options .​

  • 24/7 Customer Support: Airwire prides itself on responsive and dedicated customer service, ensuring technical issues are addressed promptly .​

  • Free Installation: New connections come with free installation, making it convenient for customers to get started .​

Do I need to be home for the installation?

Yes, for most Airwire Broadband installations, we do require someone to be at home during the scheduled appointment. Ideally, this should be a person over the age of 18 who can provide access to the property and make decisions if needed.

Our installation process may involve setting up equipment inside your home, such as a router or receiver, and running internal cabling to ensure a strong, stable connection. The technician will also perform signal tests and confirm that your broadband service is working correctly before finishing the installation.

In some cases—such as for external wireless installations in rural areas—our technician may only need to access the outside of the property. If this applies to your specific setup, we’ll let you know in advance whether an in-person presence is required.

We recommend being available for the full installation window to avoid delays and ensure everything is set up to your satisfaction.

If you have any questions about your specific installation or need to reschedule, feel free to contact our support team.

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